Technology Fee

Introducing the Atrophy Assessment Survey:

Welcome to the Assessment Survey, a positive leadership survey to project professional development and onboarding needs that measure proficiency and progress in ConverSAID's learning and English pronunciation phonemes.

The ARTA Atrophy Survey Assessment was created and based on our experience for over 25 years while facilitating and managing the Business English of dozens of fortune 100 companies with global leadership teams to identify and resolve the root cause of their organizational cross-cultural challenges.

First, we find the basic, primary pronunciation patterns to align the employee with its greatest improvement points, measuring progress, and continuously developing their diverse English pronunciation and cross-cultural perspectives.

You can think of the Atrophy Survey as a proven root-cause diagnostic tool that allows your employees to systematically scan for potential pronunciation improvement points in a way that builds on sounds learned without over working through repetition. With the right training and support (included in a paid subscription), the Atrophy Survey can accelerate, sustain and measure performance gains over time.

What are the Characteristics of Atrophy Survey Assessment?

The speaker learns a way to be present in observing their own speech and vocal awareness through self-managed assessments with greater internal awareness.

We have protocols to pin point where the source of atrophy (slurred speech, poor tone and grammar, vocabulary problems, emotional disposition) are emerging within all aspects of their daily communication context.

What is the Atrophy Survey?

The Atrophy Survey provides a periodic scan for atrophy emerging across the employee communication channels of your business. These areas include: the level of hiring and onboarding, servicing and patient interactions, awareness and training, communicating strategic clarity and priorities, staff recruiting and retention, shared vision and values, structure and accountability, processes and systems, quality and efficiency, and teamwork.

The Atrophy Survey is for cross-cultural staff, managers, and other key organizational influencers. The reason why the survey is so comprehensive, (it takes 45 minutes to complete) is that this isn’t a “fire and forget” survey or an anonymous pulse survey. This is an in-depth survey and it is designed to educate a powerful survey participants afterwards. One that leads to deep strategic and tactical insights and alignment on their learning plan to address the biggest sources of atrophy harming the training.

When to Run an Atrophy Survey and With Whom?

Run a cross-cultural Atrophy Survey every 4 to 6 weeks with your Team and other key managers or influencers. This should be done at least 3 weeks prior to your final assessment or before your training is upgraded or finalized.

The reason why the survey should be based around these training changes or final assessments is that the data and insights from the Atrophy Survey are invaluable inputs to have going into the strategic planning for the next phase of your training initiative. Without it, there’s a potential risk of missing the key segments that dominate the root cause of pronunciation challenges, not building enough shared awareness across the training scheme, or not giving enough credence to under-developed areas of the new business contexts and employees communication style that are at risk of causing high atrophy and are about to cost the organization capital.

The reason you don’t need to run an Atrophy Survey on a prosody and cadence is that the biggest sources of atrophy—the biggest problem areas and potential improvement points that the survey uncovers—will be segmental (phonetic) assigning acertified trainer and cross-cultural support team to resolve them. It usually takes two to three quarters to show meaningful progress on these initiatives, so there’s not much need to survey faster than this cadence.

Then in another 4 to 6 weeks after the initial survey, run a Comparison Assessment Survey to compare and track progress at reducing atrophy over time. Comparison Survey’s are included in your paid subscription.